Good to know before you buy

No, and we say so up front. Our handbags are structured PU or soft faux suede, named on every product. That's how we keep them light, easy to care for and well under designer prices.

Not like a cheap bag. Peeling starts with a thin coating and raw edges. Ours use a thicker, structured PU, and every edge is sealed by hand. 97% of our customers say there's no peeling after 6 months of daily use.

No. Every handbag airs out for 48 hours before it's packed, so it smells of nothing but new when you open the box.

Yes, 12 months on stitching, straps and hardware. If something gives way, we repair it or send you a new one.

No. Our logo is small and discreet. Minimal logos, good quality, that's the whole idea.

Every handbag lists its size in centimetres and exactly what fits, with photos of the inside. The Work Tote takes an 11-inch tablet. For a laptop, measure it first.

These three are made for the shoulder: two long handles on the Long Slim Shoulder Bag, two straps on the Woven Shoulder Bag and the Work Tote. Want your hands free? Our crossbody styles are under Crossbody bags, with the strap drop in centimetres.

No. Our handbags are light, so a full day won't weigh you down. That's one of the perks of skipping heavy hide.

Yes. Every colour is shot in daylight with no filters, worn and up close. 96% of our customers say it looks exactly like the photos.

Small is 20 cm wide and 18 cm tall, for your phone, keys and lippy. Large is 34 cm wide and 29 cm tall, and fits an A4 folder.

In about 1 to 2 weeks, free anywhere in Australia. Your exact dates show right under the button, and your tracking link lands in your inbox the moment it's on its way.

Because every handbag is checked by hand and aired for 48 hours before it's packed. It's worth a few extra days to open a box that smells of nothing but new.

Yes. The price you see is in Australian dollars, and that's what your card is charged. No conversion, no surprises.

None. Delivery is free and there's nothing to pay at your door. The total at checkout is the total you pay.

Pop her address in at checkout and it goes straight to her door.

Yes. You have 90 days from delivery, not from the day you order. Send it back and we refund you in full when it arrives. If you simply change your mind, the return postage is yours. Faulty or wrong? We refund you and you keep it.

Never. You get a real refund, straight back to your card, within 2 business days of your return reaching us.

With Apple Pay, Google Pay or any major card, all charged in AUD.

Every review comes from a verified order, and we show the 3- and 4-star ones too. A perfect 5.0 would be hard to believe. Ours is 4.8, from real women.

Claire Donovan and Tessa Moreau. Claire spent ten years as a fashion buyer, Tessa twelve years designing handbags. Email us at hello@elsaria.com and a real person answers, usually one of us.

Because you pay for the bag, not the label. No flagship store, no celebrity campaign, no logo markup. Just a handbag that looks the part.

Wipe PU with a soft, damp cloth and let it dry. Brush faux suede gently with a soft, dry brush. Keep it out of heavy rain and hot sun, and stuff it with paper when you put it away.